H & I Automotive is owned by Spencer Doucet. Spencer has been automotive technician since 1998. Spencer is factory trained for Nissan/Infiniti, Toyota/Lexus, Mazda and is one of only a handful of General Motors World Class Technicians in the city of Mesa AZ. He started out by helping his friends when they needed repairs on their vehicles. Those friends told more friends and it soon developed into an opportunity to open his own repair facility. When it came time to name the shop, Spencer only had to consider how he wanted his business to be run. The name H&I stands for Honesty and Integrity. This is how Spencer not only conducts business, but it is also his lifestyle. Spencer has equipped his facility with state of the art diagnostic analyzing tools and service machines to handle anything from routine maintenance to engine replacements.
Spencer's commitment doesn't end with the facility. It also stems to his personnel decisions. Spencer recently strengthened his team with the addition of Chris Marini to his staff. Chris has been a Service Writer/Operations Manager in the automotive field for 15 years and has an additional 10 years of experience as an operations manager in another field. His commitment to excellence and to getting the job done right the 1st time is a strong asset for any shop. Chris shares in Spencer's business philosophy and together they create a service team that is 2nd to none.
Steve Buchmeier joined our service team in 2017 to further boost our customer service abilities and he will become the shop manager of our Gilbert facility when it is completed next year.
Spencer also employs Tim Meyer a Nissan/Infiniti Master Technician, Thomas Booth an ASE-L1 Certified Technician, Chris Tomlin an ASE Certified Technician and Richard Winfrey who handles all our general service requests.
H&I Automotive serves customers from Gilbert, Chandler, and other areas of the east valley.