Privacy Policy

Privacy Policy For This Website

Effective Date: March 29, 2024

At H&I Automotive (“we,” “us,” “our”), accessible from https://handiautomotive.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document describes the types of information that H&I Automotive collects and records and how we use it.

Please get in touch with us if you have additional questions or require more information about our Privacy Policy.

1. Consent

Using our website, you consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information you are asked to provide and why you are asked to provide it will be made clear when we ask you to provide your personal information. We collect the following data from our users:

  • Contact Information: Your name, email address, phone number, and other similar contact data.
  • Vehicle Information: Information related to your vehicle, including make, model, year, and Vehicle Identification Number (VIN).
  • Service History and Preferences: Details of past services and your preferences for automotive servicing.
  • IP Addresses and Browsing Behavior: Data about your internet connection, the equipment you use to access our website, and usage details.
  • Payment Information: Information required to process payments when you conduct online service transactions.
  • Feedback and Reviews: Opinions or comments submitted by users in the form of feedback or reviews.

3. How We Use Your Information

We use the information we collect in various ways, including:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • Process your online bookings for service appointments

4. Log Files

H&I Automotive follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. These are not linked to any personally identifiable information. The information analyzes trends, administers the site, tracks users’ movement, and gathers demographic information.

5. Cookies

Like any other website, H&I Automotive uses ‘cookies.’ These cookies store information, including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimize users’ experiences by customizing our web page content based on visitors’ browser type and other information.

Please read “What Are Cookies” for more general information about cookies.

6. Third-Party Privacy Policies

H&I Automotive’s Privacy Policy does not apply to other websites or services. Thus, we advise you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about opting out of specific options. You can choose to disable cookies through your individual browser options.

7. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the California Consumer Privacy Act (CCPA), you have the right to request that H&I Automotive not sell your personal information to third parties. Please get in touch with us at info@handiautomotive.com to make such a request.

8. GDPR Data Protection Rights

We want to ensure you are fully aware of all your data protection rights. Every user is entitled to:

  • The Right to Access: You have the right to request copies of your data from H&I Automotive. We may charge you a small fee for this service.
  • The Right to Rectification: You can request that we correct any information you believe is inaccurate. You also have the right to request that we complete incomplete information.
  • The Right to Erasure: You can request that we erase your data under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your data under certain conditions.
  • The Right to Object to Processing: You can object to our data processing under certain conditions.
  • The Right to Data Portability: Under certain conditions, you can request that we transfer the data collected to another organization or directly to you.

We have one month to respond to your request. If you want to exercise any of these rights, please get in touch with us at info@handiautomotive.com.

9. Children’s Information

H&I Automotive does not knowingly collect Personal Identifiable Information from children under 13. If you think your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to remove such information from our records promptly.

10. Updates to Our Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

11. Contact Us

If you have any questions or suggestions about our Privacy Policy, please get in touch with us at info@handiautomotive.com. Thank you for trusting H&I Automotive with your personal information. We are committed to protecting it and using it responsibly. Happy driving!